Frequently Asked Questions
Everything you need to know about GIBBON Balance Boards, shipping, and maintenance.
What are the benefits of using a GIBBON Balance Board?
Our balance boards are designed to improve core strength, enhance coordination, and increase joint stability. They are perfect for surfers, skaters, and fitness enthusiasts looking to refine their proprioception and functional movement.
How long does shipping take and what are the costs?
We offer free standard shipping on all orders over $100. Processing typically takes 1-2 business days, and delivery usually occurs within 3-7 business days depending on your location.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your GIBBON Balance Board, you can return it within 30 days of delivery for a full refund, provided the item is in its original condition and packaging.
Are GIBBON boards suitable for beginners?
Absolutely. While our boards are used by professionals, they are designed with a progressive learning curve. We recommend beginners start on a carpeted surface or use a wall for support during their first few sessions.
What materials are used in the construction of the boards?
Sustainability and durability are our priorities. Each board is crafted from 10-ply sustainably sourced maple wood and finished with a high-grip, recycled sandpaper surface to ensure maximum safety and longevity.
Do you offer a warranty on your products?
Yes, all GIBBON Balance Boards come with a 1-year manufacturer's warranty that covers any defects in materials or workmanship. This does not cover standard wear and tear from heavy use.